Implementation of the British Medical Association’s (BMA's) Safe Working Guidance

We are writing to let you know that we have implemented the BMA’s Safe Working Guidance.

This will mean the number of patient contacts each General Practitioner will complete over a working day will be capped.

We will endeavour to ensure care is provided for the most vulnerable. It would be appreciated if patients would consider alternative providers such as the pharmacy service for very minor problems.

The changes are designed to create a safer environment for you, our patients, who are our priority, and also for all our clinical teams.

Recent surveys have shown GP’s across the nation are facing an unmanageable workload, which at times is affecting their ability to provide safe care. General practitioners are also retiring early, reducing their NHS commitments, or deciding to leave the profession. This is an unsustainable situation which must be addressed, and the BMA’s Safe Working Guidance is designed to help both you, as a patient, to receive better care, and your GP to provide it.

You will continue to receive care from other clinical colleagues working at the practice. You may also be asked, depending on your medical symptoms, to contact NHS 111 or attend other local NHS services.

Published on 30 November 2023